Imported global products: No cancellation available after the order is placed.
Imported global products: cannot be returned on demand. If the received products are damaged or not matching the order, please contact our guest care center (920024673) for a refund.
Our guest center has the right to ask for more details to continue the refund process.
If the guest did not receive the shipment from the shipping company, the shipment will be canceled after 8 days, and The guest is not entitled to claim a refund of the shipment value.
To return any other Global product, please contact our Guest Care Center (920024673) for a refund.
Express products
To return express products, please visit any Nahdi pharmacy with the purchase receipt within 14 days from the date of purchase.
Used or damaged items cannot be returned or exchanged.
Returns are not allowed for insurance purchases.
In case of returning 1+1 or 2+1 items, or discount on the second piece returns, the whole set of products must be returned.
In the case of returning offer items: the entire range of offer must be returned in its value at the time of the offer.
